Frequently Asked Questions

What does Holland Pass offer?

The Holland Pass comes with a number golden and silver electronic credits, depending on which Holland Pass you choose (Small, Medium, Large). These credits can be exchanged for a free entrance to the museum/attraction of your choice. If you do not wish to use the credits, or if you run out of credits, then you can use your Holland Pass card for a discount by showing it directly at the activity's ticket office. All discounts vary depending on the product. In addition, the Holland Pass is also a DISCOUNT card, and offers unlimited savings for up to 50% at museums, attractions, excursions, restaurants and shops.

*Your Holland Pass card will be scanned at the museum/attraction to enjoy a free entrance or discount.

An example of a popular combination for the SMALL Holland Pass is:

  • 1 golden credit: Madame Tussauds
  • 2 silver credits: Van Gogh Museum
  • 20% discount Bruges Tour
  • 20% discount Canal Cruise

TOTAL: 1 golden and 2 silver credits + unlimited discount card

An example of a popular combination for the MEDIUM Holland Pass is:

  • 1 golden credit: Rijksmuseum
  • 1 golden credit: Heineken Experience
  • 1 silver credit: Canal Cruise
  • 1 silver credit: Body Worlds
  • 25% discount Red Light Secrets Museum
  • 20% discount Pizza/Burger Cruise

TOTAL: 2 golden and 2 silver credits + unlimited discount card

An example of a popular combination for the LARGE Holland Pass is:

  • 1 golden credit: Amsterdam Ice Bar
  • 1 golden credit: Heineken Experience
  • 1 golden credit: Rijksmuseum
  • 2 silver credits: Van Gogh Museum
  • 1 silver credit: Canal Cruise
  • 20% discount Hop-On Hop-Off
  • 20% discount Countryside and Windmills Tour

TOTAL: 3 golden and 3 silver credits + unlimited discount card

Why purchase Holland Pass?

  • All-in-one city and country pass that saves you money
  • Holland Pass offers FREE entry to over 100 museums/attractions
  • It also includes an unlimited discount card, which offers discounts up to 50% at museums, canal cruises, attractions, restaurants and shops
  • FREE 150+ page guidebook, available in 4 languages  (EN,DU,FR,SP), full of useful information about the museums and attractions including helpful city maps
  • Simply the best way to see the most popular attractions at a low price

How long is Holland Pass valid?
Your Holland Pass is activated the first time you use it at a museum or attraction. From that moment on, the Holland Pass is valid for a period of one month.

Where can I collect my Holland Pass?
After completing your purchase online you will receive a confirmation voucher which you can redeem at the selected pick-up point. Please click here for an overview of all pick-up locations, including Planes@Plaza at Schiphol airport. Please note it is not necessary to print out your voucher, you can show it on your mobile device. 

Where can I collect my Holland Pass at Schiphol Airport Amsterdam?
It is possible to collect the pass at Planes@Plaza, located between Arrivals Hall 2 and Arrivals Hall 3 inside Schiphol Airport.

What else is offered in Holland Pass?

  • Guidebook in 4 languages (English, German, French and Spanish) including detailed information on each museum and attraction, opening/closing times and directions
  • City walks
  • City maps
  • Recommended restaurants
  • Shopping tips

Click here for all Holland Pass benefits!

Where can I use ‘Holland Pass discount card’?
Upon presentation of Holland Pass, discounts and special offers are applicable at museums, attractions, restaurants, sightseeing tours, canal cruises, bike rental and shops. Please note, the Holland Pass discount card is valid one person. For example:

  • 20% discount on all tours from our official partner Tours & Tickets
  • 20% discount at Sportsbar Heffer
  • 10% discount on cheese and much more…

Is "FAST ENTRANCE" included with Holland Pass?
Fast track or "skip the line", is only available at Madame Tussauds and at the Rijksmuseum. However, you can also book in advance for the Van Gogh Museum and Heineken Experience at any of the Tours & Tickets shops in Amsterdam in order to get a "timed" ticket. For all other activates “fast track does not apply”, and it is necessary to exchange your credits directly at each product’s ticket office.

Can I use 2 silver tickets instead of 1 golden?
No, this is not possible to use a silver credit for a golden credit and vice versa.

Where can I check how many credits I have left?
For a quick view of your remaining credits go to: www.hollandpass.com/card/check and fill out your card number.

Can you use Holland Pass only in 1 city or also in combination with other cities?
Holland Pass is a complete city pass that can be used either only in Amsterdam or in combination with other major cities such as Utrecht, The Hague, Rotterdam, Volendam, Marken, Leiden, Harrlem, Delft and Giethoorn.

Where can I buy Holland Pass?
When you prefer to purchase upon arrival as opposed to online booking, you can find Holland Pass at any of the 27 Tours & Tickets shops in Amsterdam.

Can Holland Pass be delivered?
No, it is not possible to deliver Holland Pass. However, there are several pick-up locations which you can choose from (at the airport or in the city center of Amsterdam).

Can I change my Pick Up Location /date?
Yes, it is possible to collect the pass at any of our official pick-up locations on a different date.

Can I share my Holland Pass with somebody else?
No, Holland Pass is personal. It is not allowed to share your Holland Pass with somebody else.

I did not receive my email confirmation. What do I do?
If you did not receive your email confirmation, please check your SPAM folder. Otherwise, please send us an email to info@hollandpass.com and we will gladly send you your order confirmation (this is necessary to collect your Holland Pass)

Do I need to make reservations for museums and attractions?
It is necessary to book in advance for the Van Gogh Museum, the Amsterdam Icebar and Heineken Experience at any of the Tours & Tickets shops in Amsterdam, your reservation will automatically give you fast track entrance. For all other museums and attractions, it is not necessary to book in advance and you must go to the regular line and scan your Holland Pass card at the ticket office in order to receive a ticket. Tickets based on availability

How do I reserve an excursion with 20% discount?
It is possible to reserve the excursions in advance directly on our website under same transaction as your Holland Pass. Otherwise, it is possible to reserve the excursions directly at any of the Tours & Tickets shops in Amsterdam. Please note, since we cannot guarantee availability, we advise booking online in advance to secure your preferred date for the excursion.

Can I buy a special Kids Holland Pass in 2018?
We used to offer a Holland Pass Children's Edition, but most museums are free of charge for children up to 18 years old and the majority of the attractions and other activities have a discounted price for children. This is the reason that we decided not to offer Children's Edition anymore, as you are able to save just as much money buying tickets at the location itself.

Can I buy a train ticket without a Holland Pass?
No, the train tickets offered on this website are only available when you buy a Holland Pass online and before you complete your purchase.

Can I buy a Holland Pass now and a train ticket later?
If you wish to purchase any of the train tickets on our website, it is necessary to purchase your Holland Pass and the train ticket under the same transaction. It is not possible to purchase the train tickets after you have completed your transaction.

How many train tickets can I get with my Holland Pass?
You can buy one train ticket per Holland Pass.

How to use Holland Pass for entrance to Keukenhof

Contrary to what is stated in the Holland Pass guidebook, the ticket for Keukenhof - admission only, must be obtained in advance from one of the Tours & Tickets shops in Amsterdam. Or at Schiphol Airport at the Keukenhof/LOVERS ticket desk at Schiphol Plaza (between platform 4 and 5).

Click here for additional info

Save up to 37%
€ 40,00
Save up to €25,-

Small

Adult (per person)
1 x Free entrance
Golden category
See all gold museums & attractions

2 x Free entrance
Silver category
See all silver museums & attractions

1 x Free guidebook
1 x Discount card
Discount card

Select amount
Add to cart
Save up to 40%
€ 55,00
Save up to €40,-

Medium

Adult (per person)
2 x Free entrance
Golden category
See all gold museums & attractions

2 x Free entrance
Silver category
See all silver museums & attractions

1 x Free guidebook
1 x Discount card
Discount card

Select amount
Add to cart
Save up to 45%
€ 71,25
Now with 5% extra discount (old price: €75)

Large

Adult (per person)
3 x Free entrance
Golden category
See all gold museums & attractions

3 x Free entrance
Silver category
See all silver museums & attractions

1 x Free guidebook
1 x Discount card
Discount card

Select amount
Add to cart